Waging War Against Bots, Not Customers | Fastly + Forrester

Security is crucial—but not at the cost of user experience. Bots constantly target applications and APIs, but stopping them without disrupting real users requires understanding their goals and leveraging the right security tools.

Recent research from Forrester reveals that 31% of security decision-makers are prioritizing improvements to application security over the next 12 months. At the same time, 50% of US online adults express frustration when they see a challenge, and 17% have often abandoned a transaction because of a CAPTCHA or another human/bot challenge. This disconnect underscores the urgent need for organizations to balance implementing robust security measures while ensuring seamless user interactions.

We’re bringing an incredible lineup of security practitioners. Join Forrester Principal Analyst Sandy Carielli and experts from Frontier Airlines, Stripe, Zopa Bank, and Fastly as we explore how to effectively combat bots without compromising user experience.