2023 Gartner Peer Insights™ “Voice of the Customer”: Web Application and API Protection

Fastly is the only vendor to be named a Customers’ Choice for five consecutive years

Gartner® recognizes the most highly rated vendors with the Customers’ Choice distinction. We are honored to once again be named a “Customers’ Choice” in the 2023 Gartner Peer Insights “Voice of the Customer” for Web Application and API Protection based on verified end-user testimonials.

We are grateful to all our customers who shared their experiences with our next-gen WAF. Fastly received the most customer reviews out of all WAAP vendors (140 reviews) and is the highest-rated vendor out of 10 total vendors included in the report with an average rating of 5/5 stars. Our award-winning platform is the strategic choice for organizations looking for highly effective web application protection.

Over 100 enterprise IT professionals rated our next-gen WAF 5/5 stars for its ability to:

  • Block attacks with virtually zero false positives
  • Integrate with a diverse array of DevOps and security tools
  • Provide visibility within a unified management console
  • Provide an easy to use and easy to manage user experience
  • Run in full blocking mode—which 90% of our customers do

See what our customers are saying

“Still the best WAF product on the market. Easy to use, but deep with customizations. Even with a small security team, this product provides strong security and compliance features.”
- Director of Product Security in the real estate industry

"This is one of the best WAF products I have used. Easy to onboard, very good dashboard capabilities and excellent user interface to manage sites and rules. No false positives and easy to enforce rules (self service)"
- Engineering Manager in the retail industry

"Easy Deployment. Up and running within 15 minutes. Full blocking mode within days based on our testing and application requirements."
- Director of IT

Read an excerpt from
2023 Gartner Peer Insights™ “Voice of the Customer” for Web Application and API Protection

See how all WAF vendors compare based on customer experiences:


Read an assessment of the WAAP market based on customer reviews—download the Gartner Peer Insights “Voice of the Customer” 2023 report:
Gartner Peer Insights “Voice of the Customer”: Web Application and API Protection, February 2023.
Gartner Peer Insights™ content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.Gartner and Gartner Peer Insights™ are registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
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